Frequently Asked Questions

Here are the answers to the most common questions we receive.

Aussie Scripts
Aussie Scripts is a proudly Australian-owned company and one of the largest and most reputable in the country. We offer a range of online services, including access to prescriptions for common medications, consultations with doctors, medical certificates, and blood test requests. Committed to delivering top-quality care, our team of Australian-registered doctors is available seven days a week, ensuring that communities nationwide receive the healthcare support they deserve.
You can access a telehealth consultation within minutes through Aussie Scripts. Our service is available 24/7, including weekends and public holidays, ensuring that you can receive timely care when you need it most. Simply log in to our platform, select the service and connect with a doctor. Most consultations begin within 15 minutes.
During a teleconsult, our healthcare professionals can assist with a wide range of services, including general health advice, prescriptions, referrals for pathology or specialist tests and medical certificates for work or school. Whether you need help managing a chronic condition or seeking treatment for an acute issue, our doctors are here to help. You can find more details on the medical certificates and pathology referrals we provide.
Scheduling a telehealth consultation is simple and quick. Visit our platform, log in to your account and then choose the service you need — whether it's for a general consultation, medical certificate or prescription. Once your service is selected, you can either schedule an appointment or join the queue for an immediate consultation with one of our licensed Australian healthcare professionals.
After your telehealth consultation, prescriptions are delivered electronically via eScript. Once your doctor issues the prescription, it is sent to your email or directly to a pharmacy of your choice, allowing for quick and convenient access to your medication.
Yes, follow-up appointments are available through telehealth consultations. After your initial consultation, you can easily schedule a follow-up to review your treatment, discuss test results or receive further medical advice. Simply log into your account and select the option for a follow-up consultation.
Yes, teleconsult services at Aussie Scripts are fully secure. We use encrypted technology to ensure that all consultations, medical records and personal information remain private and protected. Our platform adheres to Australian healthcare regulations, so you can rest assured that your information is managed with the utmost care and confidentiality.

For more information about our telehealth consultations, check out our Frequently Asked Questions page.
Aussie Scripts offers a range of services at affordable rates:
- Single day Medical Certificates priced at $15
- Blood Test Referrals $17
- Specialist Referrals $35
- Telehealth Consultations $40
- Treatment Plans starting from $40

Please note that prices are subject to change. However, Aussie Scripts remains committed to providing accessible and reliable healthcare services to all Australians.
To obtain an online prescription for a wide range of over 300 medications through Aussie Scripts, simply submit a request. In some cases, a Telehealth Consultation may be required. Your prescription request will be carefully reviewed by one of our Australian-registered doctors.

If your prescription is approved, a QR code will be sent to both your phone and email. You can present this QR code at any pharmacy to have your medication dispensed. If you are deemed ineligible, we will recommend completing a telephone consultation with one of our doctors to discuss the reasons.
Aussie Scripts offers a wide range of telehealth services, including virtual medical consultations with healthcare professionals, prescription medication delivery, and personalised treatment plans.
Users can easily access Aussie Scripts through our website or mobile app. Schedule virtual appointments with healthcare providers, receive prescriptions electronically, and have medications delivered directly to your door.
Many insurance plans do not cover telehealth services, including those provided by Aussie Scripts. Users are encouraged to check with their insurance provider to see if they are eligible for coverage. Express scripts services are privately charged.
Yes, all healthcare professionals at Aussie Scripts are licensed and experienced in their respective fields. You can trust that you are receiving high-quality care from qualified providers.
Aussie Scripts is not intended for emergency medical situations. In the event of a medical emergency, please call 000 or visit the nearest emergency room for immediate assistance.
Aussie Scripts takes user privacy and data security seriously. The platform complies with strict confidentiality regulations and uses advanced encryption technology to protect user information.
Users can reach Aussie Scripts customer support through their website for any inquiries, technical issues, or assistance with their telehealth services

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